The right platform for your business — not the other way around.

There's no single "best" eCommerce platform — only the best one for your business.

Based on your requirements and your budget, we'll advise on the right foundation to build on — from established platforms through to a fully bespoke solution tailored precisely to how you sell.

You get honest, impartial guidance aimed at what's genuinely right for you, so you start on solid ground with a store that fits both your ambitions and your pocket.

What goes into a great eCommerce website.

A store that sells well is the sum of many parts working together. Here's what we focus on to make yours a success.

01

A shopping experience that converts

Every extra click, slow page or moment of confusion can cost a sale. We craft intuitive, frictionless journeys — clear navigation, fast load times, easy product discovery and a smooth checkout.

02

Effortless management

Your store has to be easy for you to run, too. Straightforward product, stock and order management, so updating your catalogue never means wrestling with the technology.

03

Secure, seamless payments

Customers need to trust you with their money. We integrate secure, reliable payment options and a reassuring checkout — reducing abandoned baskets and protecting every transaction.

04

Built for mobile

With so much shopping now happening on phones, every store we build is fully responsive — flawless on any device, so you never lose a sale to a fiddly screen.

05

Trust & security throughout

From SSL to secure data handling, we build with the safeguards that keep you and your customers protected — and your store's reputation intact.

06

Ready to scale

As your business grows, your store grows with it. We build with the future in mind, so adding products, features or extra traffic never means starting from scratch.

A store that's connected —
and found.

Your store rarely works in isolation, and a beautiful store is no use if nobody finds it. We build for both.

Connected to the tools that grow your sales

We can feed your product data to external services such as Google Merchant Centre, and integrate the payment, shipping, inventory and marketing tools your business relies on — so everything talks to each other and works as one joined-up system, saving you time and unlocking new sales channels.

Optimised to be found

We build with search in mind from the ground up, optimising your product and category pages for maximum organic SEO growth — a steady stream of ready-to-buy customers, without paying for every click. Paired with our dedicated SEO service, your store can climb the rankings and keep on climbing.

Why choose Novus Design?

Experience & genuine knowhow

We understand what makes eCommerce truly perform — not just how to make a store look good, but how to make it sell.

Impartial, tailored advice

We recommend the platform and approach that suit you and your budget — never the one that's simply easiest for us.

Always tailor-made

Your store is built around your business and your customers, never forced into an off-the-shelf template.

Everything under one roof

Design, development, SEO, hosting, maintenance, email and branding — all from one team, so your entire online presence works together beautifully.

Built on our values

Transparency in how we work, quality in everything we deliver, and a real understanding of what your business is trying to achieve.

Real people, real support

We're with you well beyond launch day — on hand to help your store grow and thrive for the long term.

Let's build something worth shopping.

The best way to know what's possible is to talk it through. Get in touch for a friendly, no-obligation chat about your goals, and we'll show you what a tailor-made online store could do for your business.

Already sell online? We'll gladly start with a free, honest audit of your current store.

  • 01Frictionless shopping journey
  • 02Secure, seamless payments
  • 03Effortless store management
  • 04Flawless on mobile
  • 05Optimised to be found
  • 06Ready to scale

Questions,
answered.

Straight answers to the things we're asked most about eCommerce. Anything else — just ask.

  • What does an online store cost?

    Every store is scoped individually and quoted upfront — the price we agree is the price you pay. Tell us your requirements and budget, and we'll be honest about the right platform and approach for both.

  • Which platform will my store use?

    There's no single best platform — only the best one for your business. We advise impartially, from established platforms like WooCommerce through to a fully bespoke solution tailored precisely to how you sell.

  • Can you take over or rebuild an existing store?

    Yes. We audit, rebuild, host and care for stores we didn't build — starting with a free, honest audit of what's working, what's costing you sales and what's worth keeping.

  • Will we be able to manage products ourselves?

    Yes. Straightforward product, stock and order management comes as standard, with a proper handover walkthrough — and if you'd rather we handled updates, our maintenance plans and work retainers have you covered.

  • Can you connect shipping, payments and Google Merchant Centre?

    Yes. We integrate the payment, shipping, inventory and marketing tools your business relies on, and can feed product data straight to Google Merchant Centre — one joined-up system that unlocks new sales channels.

  • What happens after launch?

    Hosting, maintenance, SEO and marketing all live under one roof — so your store stays fast, secure and climbing the rankings while you focus on the orders coming in.

Happy clients,
real results.

Real words from the businesses we've built for. Click and drag to explore.

  • Honestly, my goal was not getting fined — vape rules change constantly. David walked me through the age-check side in plain words, and Toby made the shop look proper. When I email, an actual person replies — usually the same day.

    Callum

    Owner, The Cloud Room
  • I was running bookings out of spreadsheets and losing my evenings to it. David sat with me for an hour before we talked websites at all. Now members book and pay themselves, and I've got my Tuesdays back.

    James

    Founder, Harbour Training Group
  • We just needed people to find us and see we're the real thing. I kept going quiet mid-project — busy season — and David chased me, kindly. The site went live on the date he'd promised, and new enquiries mention it straight away.

    Sophie

    Director, Southcoast Eventing
  • Our old site embarrassed us in pitches — that was the push. David asked good questions, about the films rather than fonts, then mostly let the work breathe. Two producers have brought the site up themselves, which never used to happen.

    Marcus

    Director, Lantern Films
  • Our members needed one place we could point people to without apologising for it. David listened more than he talked and kept every date he set — nothing felt rushed. New clients now open with ‘I found you through the website’.

    Claire

    Founder, Dorset Counselling Association
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